Privacy Policy

Adwings LLC

Company ID: 405 323 939

Address: 14 Peikarta St

Our Service

Our company offers an online store shop.adwings.gethat allows you to purchase the presented products and receive services.

Company Rights and Responsibilities:

Upon registration on our site, we have the right to contact you electronically and provide you with situation-specific information.

The site allows you to post comments that must comply with ethical standards and not violate the rights of third parties.

The company reserves the right to review or delete comments as necessary.

The use of our company's logo and trademark on other sites, meta tags, printed media, or other informational spaces is prohibited without our prior written agreement.

Since product sales occur simultaneously in physical and online stores, there is a possibility that a product viewed and added to the cart on the site may be sold out in the store. The company will provide you with this information during the order placement process.

In the event that the system denies you the transaction and provides you with information regarding the unavailability of the product you selected, you agree to receive this information in accordance with the existing agreement.

We undertake the obligation to duly fulfill the obligation to the customer regarding the timely processing and delivery of the order.

Customer Rights and Responsibilities:

Before placing an order on the site, the customer must register and then authorize.

The customer has the right to receive duly fulfilled obligations from the company regarding the purchase and delivery of products.

Express their opinion on social networks, taking into account ethical standards.

Request the receipt of the purchased item within the specified time frame.

The company does not assume responsibility for the unauthorized use of the customer's name and password by another person. If another unauthorized person accesses our website and uses the service, you must notify the company to take appropriate measures.

The customer must ensure the provision of accurate information so that their order reaches the correct recipient.

Type of Collected Information and Its Use:

We collect the following types of information about our users:

1. Personal identification information
2. Address
3. Phone number

What do we use your personal information for:

• To contact you;
• To increase the intensity of website usage;
• To fulfill your requests and develop new ways of collaboration;
• To develop and implement effective marketing activities;
• To study how customers use our products and services;
• To obtain advice or recommendations regarding our products and services;
• To develop/manage our brands, products, and services;
• To deliver our products and services;
• To process and manage customer payments;
• To detect, report, and prevent financial crime;
• To manage risks for us and our customers;
• To comply with relevant laws and regulations;
• To respond to complaints and find ways to resolve them;
• To effectively and properly conduct our business, including our financial position, business opportunities, planning, communications, and corporate governance;
• To enforce rights and obligations;

According to the legislation, you have the right to request information about the processing of your data. You have the right to receive the following information:

• What data is being processed about you;
• The purpose of data processing;
• The legal basis for data processing;
• How your data was collected;
• To whom your data was disclosed;
• The basis and purpose of data disclosure.

According to the legislation, you have the right to request the correction, updating, addition, blocking, deletion, or destruction of your personal data if they are incomplete, inaccurate, not updated, or if their collection and processing were carried out unlawfully. We act in accordance with Georgian legislation, which may prevent us from immediately deleting your personal data. Such obligations may arise from tax legislation, consumer protection, and other relevant legislation.

The obligation to provide this information arises for the company upon your request. We can use personal data only when we have a specific contractual and/or legal basis for it.

Adwings LLC is responsible for the protection and security of your personal data

Your personal data is protected by the Law of Georgia on Personal Data Protection.

Your personal data is used only for better website usability and better communication with you

Your personal data is processed only for the purposes specified in this Privacy Policy.

Your personal data is protected by Georgian legislation, and our company is responsible for its protection and security. If you have any questions or uncertainties, please contact us at Tel: 2392303

Delivery Policy:

1. Before making a purchase, the customer is obliged to agree to the terms of use of the website.
2. After purchasing a specific product, the customer receives an order code, which gives them the right to receive the corresponding service by visiting the location or using delivery.
3. Upon receiving the order, the customer will receive informational notifications to the email address provided by them. The incoming notification will necessarily include the order code.
4. In the event that the customer picks up the products from the office, they will be redirected to the appropriate manager, to whom they must present the order code – the manager will verify the order details, and then the purchased service will be performed. In the case of on-site delivery, our manager will contact you to clarify the delivery time.
5. After the completion of the purchased service, the customer will receive a notification about the completed service via email, which will include the name of the purchased product and the order code.
6. The delivery time for the ordered product is set at 2 days.

Return Policy

The product can be returned if:

1. The product does not match the information provided on the website;
2. The product has a factory defect;
3. The product is damaged;
4. The product cannot be exchanged;
5. The customer has the right to request a refund for the purchased product and/or service;
6. If the customer requests a refund within 1 hour of purchasing the product/service, the amount will be refunded within 2 business days; otherwise, the amount will not be refunded except in the cases mentioned above.